Flowers By Freesia in Windsor, ON Closed now

Reviews about Flowers By Freesia

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  2020-03-15, by Heather
  I ordered a plant arrangement for my mother for Christmas and was not impressed when I saw a picture of what she received. Nothing like what was in the picture on their website. I emailed them to let them know how disappointed I was and received an email back asking for me to call. The next day they tried to call me (I thought to apologize or try to make it right) Instead I was told how I hurt HER feelings with my complaint. I think she actually expected ME to apologize to her. The basket I ordered was SUPPOSED to have a poinsettia, cyclamen, dieffenbachia and pothos. Instead of the 2 tropical plants that would last for years, they substituted them with a little tree. I sent it for Christmas but wanted it to be something that she could keep long term. (I thought she could just switch out the poinsettia for another plant after the holidays. When I said that the item received didn't match the picture I was told that the picture was 10 years old. I suggested that maybe it should be removed if they don't sell that any more. The only solution they offered was to refund my money & take the basket back-not something you can really do once it's been delivered. Trust me-stay away from this business!